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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John Pugh

September 15, 2023

4  out of  5 rating by John Pugh
"Brittany had tough shoes to fill, following long-time State Farm agent Tim Long. She has built a team that is responsive, provides good tools for evaluation. She has been very responsive to our concerns, and has made good suggestions."

Breta Grubbs

September 15, 2023

5  out of  5 rating by Breta Grubbs
"Brittany’s staff is so helpful in explaining and resolving issues!!!"

Olivia Harband

August 18, 2023

5  out of  5 rating by Olivia Harband
"Agent reached out quickly and provided next steps on how to handle my claim. Everything got sorted out, glad I was insured with State Farm from the start."

Sue

July 28, 2023

5  out of  5 rating by Sue
"Brittany and her team do a great job! They are very responsive and proactive. I appreciate knowing all my options for the most comprehensive insurance and coverage."

Laila Ansari

July 21, 2023

5  out of  5 rating by Laila Ansari
"Brittany is a great insurance agent! She is so personable and takes the time to answer all your questions. She knows her business inside and out!"

Lauren Beal

March 31, 2023

5  out of  5 rating by Lauren Beal
"Brittany gave me her full attention with great a customized focus on my current needs. She is extremely knowledgeable and personable. I feel I am in good hands."

JF Hayet

March 13, 2023

5  out of  5 rating by JF Hayet
"Great service and helpful staff. Super easy to work with"

Karen Kilian

March 1, 2023

5  out of  5 rating by Karen Kilian
"If you are like me insurance is the last thing I wanted to take the time to address but the reality is you don't need it until you need it! And then it's too late. Brittany and her team will guide you through the process ask you the right questions and only sell you the policies that you need."

Lindsay Huie

November 19, 2022

5  out of  5 rating by Lindsay Huie
"Brittany is very friendly and knowledgeable and took the time to go over every detail and answer all questions so I really felt comfortable I was getting the coverage that was right for me. She helped me better understand all the different nuances within the policies so I could make an educated decision on what was right for me. Brittany helped make the appropriate updates and adjustments where I felt I was over or underinsured and the whole process was easy to implement. Thanks for all your guidance and I can sleep soundly knowing I am well insured! I highly recommend her for anyone with insurance needs!"

Brit Lesnett

October 20, 2022

5  out of  5 rating by Brit Lesnett
"Brittany is great, she's knowledgeable and easy to work with."

Michael Wayne Jackson

September 15, 2022

5  out of  5 rating by Michael Wayne Jackson
"Brittany Keyes is a great insurance agent that's charismatic, quick, and transparent."

Gina Cirimele

June 20, 2022

5  out of  5 rating by Gina Cirimele
"This has been such a great office to work with. Everyone in the office has been incredibly helpful and they all have great attitudes. They explain policies, answer all the questions, and help me figure out the best options for my needs. I'm very appreciative that they are thorough and great with following-up when necessary."

Foxy Lady

May 14, 2022

5  out of  5 rating by Foxy Lady
"Brittany is our new State Farm agent. She was great! She meticulously explained our coverage and any additional coverage we might consider. She was thoughtful as well as professional. A great asset to State Farm Insurance."

christine puccini

April 8, 2022

5  out of  5 rating by christine puccini
"I cannot say enough about Brittany and my recent experience working with her. I have worried for years that I was not properly covered so I reached out to her for a proposal. Brittany put so much thought and time into presenting me with some excellent options for home, auto and liability coverage - and I felt truly cared for in the process. She reviewed everything with me thoroughly and took the time to explain everything in a way that I could really understand all the nuances of each policy quote. In a world where excellent customer service is so rare to find, Brittany truly stands apart. She is top-notch!"

shiftyshiffrin

February 24, 2022

5  out of  5 rating by shiftyshiffrin
"This is a great agent. Very thorough and spends the time to explain things well."

Christine Goodin

January 27, 2022

5  out of  5 rating by Christine Goodin
"Working with Brittany and her team was a seamless experience! Our life insurance package wasn't very straight forward and we had a ton of questions. Each question was answered patiently and thoroughly. Grateful for Brittany and her team!"

Jana Zanetto

January 23, 2022

5  out of  5 rating by Jana Zanetto
"After spending 10 years with an agent who was less and less responsive, Brittany Keyes and her team are a breath of fresh air. Brittany spent an hour with us on a video call revewing our policies and answering our questions. Ultimately, a couple of our policies went up while a couple of others went down--but we now feel properly insured. Brittany was very clear answering her questions, and she and her team were very responsive in sending different options for quotes. We cannot recommend her more highly."

Sharon silver

November 12, 2021

5  out of  5 rating by Sharon silver
"I very much appreciate Brittany's attention to detail and knowledge of the industry. She has brought us significant savings to our policy premiums."

Jane Bonham

October 28, 2021

5  out of  5 rating by Jane Bonham
"I am reviewing Insurance and have found two wonderful women agents, wise and kind when I find I hae trouble understanding something. I've shared with my friends."

Christine Donohue

October 22, 2021

5  out of  5 rating by Christine Donohue
"The Keyes Insurance Group is very professional, responsive and proactive. Brittany has done a couple of proactive analysises for me. She and her team are very thorough and competitive. She will make sure you're set you up with exactly what you need!"

Ivy Viola

October 21, 2021

5  out of  5 rating by Ivy Viola
"Brittany and the team is outstanding with knowing what the customer needs! Her attention to the details is very valuable when determining the programs I need and she’s always looking out for my best interest and provides new opportunities to make sure I’m always properly insured! TRUE honesty is hard to find at times so thank you for being that always trustworthy agent! HIGHLY recommend!"

Lisa Geren

October 6, 2021

5  out of  5 rating by Lisa Geren
"I really enjoyed working with Brittany Keyes and her team. They made the process of securing insurance quick and painless. I highly recommend her for your insurance needs."

Werner Schaefer

August 20, 2021

5  out of  5 rating by Werner Schaefer
"Brittany was very helpful and with her detailed knowledge helped me top fine tune my insurance coverage needs."

Shelley Dorssers

July 21, 2021

5  out of  5 rating by Shelley Dorssers
"Brittany Keyes is a shining example of a dedicated insurance agent. We have only been with her a few months. She had a zoom call with my husband and me today. Already sent the things we need to check on and her follow up answers were just emailed to us. Love her. If you need help navigating insurance "stuff", she made it so easy!! Call her office."

Laura Harlan

July 5, 2021

5  out of  5 rating by Laura Harlan
"I met with Brittany Keyes to review and update my insurance needs. She was extremely helpful, professional, and responsive. I am very impressed with the service she provided and highly recommend her services."