State Farm® Insurance Agent Brittany Keyes

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Linda Folan

July 13, 2024

5 out of 5

"Brittany and team are friendly and efficient and took the time to understand our needs to provide sufficient coverage on our home. I appreciate their thoroughness."

Bryan Klein

July 5, 2024

5 out of 5

"Leah is the best! She was so helpful and patient. I am very satisfied by her superior service. I will definitely recommend her and Brittany Keyes State Farm again."

cheryl jarillo

July 4, 2024

5 out of 5

"I have to say Brittany Keyes really made me feel very comfortable in choosing my insurance policies. After having the same insurance company over 10 years and only due higher rates I started shopping for a better policy that fits my needs. I highly recommend Brilttany and her team.⭐⭐⭐⭐⭐"

Marie Randolph

June 25, 2024

5 out of 5

"Someone hit my car in the parking lot, and left. I reported the incident to state farm and they repaired right away."

Elaine B.

June 18, 2024

5 out of 5

"Very helpful and personable. Thank You!"

a a

June 10, 2024

5 out of 5

"These guys are committed to customer service even for the tough cases. Buying a home is hard enough. Leave the insurance part to someone or you side."

Jeff Fernandez

June 6, 2024

5 out of 5

"Was stressing with how much Allstate was charging me monthly and I got the same coverage for almost 200 dollars cheaper a month with life insurance!"

Luis Bolanos

June 5, 2024

5 out of 5

"I found them by mistake, but once I said my necessities, they have been really helpful and courteous. Try them !!"

Sheila Mahoney

May 22, 2024

5 out of 5

"I contacted Meghan at State Farm and she was extremely helpful. Superior customer service skills. Don't hesitate to contact State Farm"

Ken Courtney

May 17, 2024

5 out of 5

"Smooth, proffessional, accommodating, and knowledgeable. This agency is top notch."

Sarah Mueller

May 13, 2024

5 out of 5

"Meghan Lingar @ Brittany Keyes was extremely helpful and professional, not to mention very quick to respond to my emails regarding combining my husband and my auto insurance plans."

Chris D Videos

May 9, 2024

5 out of 5

"Wonderful experience. Had issues with updating a policy and my cost increasing but Megan at Brittany Keys office was excellent to work with and very knowledgeable about the industry changes."

Christina Bradley

May 4, 2024

5 out of 5

"Excellent customer service. Very attentive associates who answer questions and resolve issues quickly."

Gaspare Indelicato

May 3, 2024

5 out of 5

"The agent Meghan Lingar was very helpful in getting quotes for my auto insurance, as well very professional!"

Nannette Givens

April 30, 2024

5 out of 5

"I’m amazed at how attentive the associates have been and the amazing value! I currently have two cars insured for less than just one car insured by the general. Also when I call here they are incredibly helpful contrary to my not being able to reach anyone previously that could help me with any questions I had. I highly recommend the folks at State Farm 😀"

Asa X

April 26, 2024

5 out of 5

"Great experience!!!"

Florence Caldwell

April 18, 2024

5 out of 5

"Meghan is wonderful to work with! She answers all of my questions and help take care of any of my concerns or updates needed . It’s a pleasure to work with her!"

Betsy Nova

April 17, 2024

5 out of 5

"I want to send a shout out to Leah Nancarrow at Brittany Keyes office. She is a great resource and truly an asset to any business. She handles all matters promptly and professionally, and she has earned my trust."

Jerry McMillan

April 8, 2024

5 out of 5

"My experience with the office was very positive. They were professional, diligent, and friendly. I have had State Farm auto insurance coverage before and found them excellent."

Trista Macaulay

March 28, 2024

5 out of 5

"Working with Brittany Keys has been great - Leah, who I actually work with the most is wonderful. She is always happy to run quotes and work with us to make sure we are getting the best rates possible. Leah is always quick to respond and send us quotes. Being the parents of two teenagers drivers has meant a lot of emails and calls and I am always greeted warmly and by name - Leah makes it personal and is so pleasurable to work with!"

Cheri Pierce

March 19, 2024

5 out of 5

"The best, friendly, professional group. Spend the night ime and care. Feels like friends!"

Walter Cox

February 13, 2024

5 out of 5

"I have had wonderful experience with all the agents and reps at Brittany Keyes' State Farm office. They are knowledgeable, thorough and go the extra mile to help. The best!"

Jeannette Torchon

December 20, 2023

5 out of 5

"My husband and I, like many others apparently, had been with Tim Long for over 30 years. Whenever we called, someone answered the phone and helped us immediately. We have not experienced this with Brittney Keys. We’ve been considering changing agents. However, having worked with Leah recently and getting EXCELLENT service and support from her, we may stay. Leah is fantastic! She’s sweet and kind and she’s been very helpful to me. Thank you Leah for being so great! We hope that whatever bugs they are dealing with in their office gets resolved quickly!"

Jess

November 11, 2023

5 out of 5

"Knowledgeable, amazing staff, they are professional yet I felt as if I was talking to my friends. Thank you guys!"

Mrs Space

November 6, 2023

1 out of 5

"I only give negative reviews in extreme circumstances. But since every communication from Ms. Keyes's office now requests a review on Yelp and Google, I'm going to comply. I was with Tim Long, the predecessor agent of this office, since 1996. His service was impeccable--prompt, competent, and personable--the same as his trusted aide, Marcy. Not so Ms. Keyes or her multiple and oft-changing office personnel. For example, my husband and I recently purchased a new car after the lease of a previous car expired and we turned it in. I promptly sent an email to the agency giving the VIN etc for the old car and the new one. Nearly immediately, I received an automated message from Ms. Keyes acknowledging receipt of the message. Twenty (20) days later, I received a declaration page for a new term of insurance--on the OLD car! I called the office only to be told that I should have sent the email to the previously unknown person now on the phone with me, Samantha. (I have rarely ever spoken to the same person twice at that office since Tim Long retired.) I explained the situation and asked for a call back from Brittany. Five days later, I received a 3-line email from someone named Meghan (I don't know her either), with new ID cards for the new car. It contained no acknowledgement of or apology for the previous omission, not even secondhand from Brittany. And I still have not heard from Brittany. I'm trying to find a more competent and customer-service oriented State Farm agent now. If I were you, I would do the same."

What our customers say about us...

Linda Folan

July 13, 2024

5 out of 5

"Brittany and team are friendly and efficient and took the time to understand our needs to provide sufficient coverage on our home. I appreciate their thoroughness."

Bryan Klein

July 5, 2024

5 out of 5

"Leah is the best! She was so helpful and patient. I am very satisfied by her superior service. I will definitely recommend her and Brittany Keyes State Farm again."

cheryl jarillo

July 4, 2024

5 out of 5

"I have to say Brittany Keyes really made me feel very comfortable in choosing my insurance policies. After having the same insurance company over 10 years and only due higher rates I started shopping for a better policy that fits my needs. I highly recommend Brilttany and her team.⭐⭐⭐⭐⭐"

Marie Randolph

June 25, 2024

5 out of 5

"Someone hit my car in the parking lot, and left. I reported the incident to state farm and they repaired right away."

Elaine B.

June 18, 2024

5 out of 5

"Very helpful and personable. Thank You!"

a a

June 10, 2024

5 out of 5

"These guys are committed to customer service even for the tough cases. Buying a home is hard enough. Leave the insurance part to someone or you side."

Jeff Fernandez

June 6, 2024

5 out of 5

"Was stressing with how much Allstate was charging me monthly and I got the same coverage for almost 200 dollars cheaper a month with life insurance!"

Luis Bolanos

June 5, 2024

5 out of 5

"I found them by mistake, but once I said my necessities, they have been really helpful and courteous. Try them !!"

Sheila Mahoney

May 22, 2024

5 out of 5

"I contacted Meghan at State Farm and she was extremely helpful. Superior customer service skills. Don't hesitate to contact State Farm"

Ken Courtney

May 17, 2024

5 out of 5

"Smooth, proffessional, accommodating, and knowledgeable. This agency is top notch."

Sarah Mueller

May 13, 2024

5 out of 5

"Meghan Lingar @ Brittany Keyes was extremely helpful and professional, not to mention very quick to respond to my emails regarding combining my husband and my auto insurance plans."

Chris D Videos

May 9, 2024

5 out of 5

"Wonderful experience. Had issues with updating a policy and my cost increasing but Megan at Brittany Keys office was excellent to work with and very knowledgeable about the industry changes."

Christina Bradley

May 4, 2024

5 out of 5

"Excellent customer service. Very attentive associates who answer questions and resolve issues quickly."

Gaspare Indelicato

May 3, 2024

5 out of 5

"The agent Meghan Lingar was very helpful in getting quotes for my auto insurance, as well very professional!"

Nannette Givens

April 30, 2024

5 out of 5

"I’m amazed at how attentive the associates have been and the amazing value! I currently have two cars insured for less than just one car insured by the general. Also when I call here they are incredibly helpful contrary to my not being able to reach anyone previously that could help me with any questions I had. I highly recommend the folks at State Farm 😀"

Asa X

April 26, 2024

5 out of 5

"Great experience!!!"

Florence Caldwell

April 18, 2024

5 out of 5

"Meghan is wonderful to work with! She answers all of my questions and help take care of any of my concerns or updates needed . It’s a pleasure to work with her!"

Betsy Nova

April 17, 2024

5 out of 5

"I want to send a shout out to Leah Nancarrow at Brittany Keyes office. She is a great resource and truly an asset to any business. She handles all matters promptly and professionally, and she has earned my trust."

Jerry McMillan

April 8, 2024

5 out of 5

"My experience with the office was very positive. They were professional, diligent, and friendly. I have had State Farm auto insurance coverage before and found them excellent."

Trista Macaulay

March 28, 2024

5 out of 5

"Working with Brittany Keys has been great - Leah, who I actually work with the most is wonderful. She is always happy to run quotes and work with us to make sure we are getting the best rates possible. Leah is always quick to respond and send us quotes. Being the parents of two teenagers drivers has meant a lot of emails and calls and I am always greeted warmly and by name - Leah makes it personal and is so pleasurable to work with!"

Cheri Pierce

March 19, 2024

5 out of 5

"The best, friendly, professional group. Spend the night ime and care. Feels like friends!"

Walter Cox

February 13, 2024

5 out of 5

"I have had wonderful experience with all the agents and reps at Brittany Keyes' State Farm office. They are knowledgeable, thorough and go the extra mile to help. The best!"

Jeannette Torchon

December 20, 2023

5 out of 5

"My husband and I, like many others apparently, had been with Tim Long for over 30 years. Whenever we called, someone answered the phone and helped us immediately. We have not experienced this with Brittney Keys. We’ve been considering changing agents. However, having worked with Leah recently and getting EXCELLENT service and support from her, we may stay. Leah is fantastic! She’s sweet and kind and she’s been very helpful to me. Thank you Leah for being so great! We hope that whatever bugs they are dealing with in their office gets resolved quickly!"

Jess

November 11, 2023

5 out of 5

"Knowledgeable, amazing staff, they are professional yet I felt as if I was talking to my friends. Thank you guys!"

Mrs Space

November 6, 2023

1 out of 5

"I only give negative reviews in extreme circumstances. But since every communication from Ms. Keyes's office now requests a review on Yelp and Google, I'm going to comply. I was with Tim Long, the predecessor agent of this office, since 1996. His service was impeccable--prompt, competent, and personable--the same as his trusted aide, Marcy. Not so Ms. Keyes or her multiple and oft-changing office personnel. For example, my husband and I recently purchased a new car after the lease of a previous car expired and we turned it in. I promptly sent an email to the agency giving the VIN etc for the old car and the new one. Nearly immediately, I received an automated message from Ms. Keyes acknowledging receipt of the message. Twenty (20) days later, I received a declaration page for a new term of insurance--on the OLD car! I called the office only to be told that I should have sent the email to the previously unknown person now on the phone with me, Samantha. (I have rarely ever spoken to the same person twice at that office since Tim Long retired.) I explained the situation and asked for a call back from Brittany. Five days later, I received a 3-line email from someone named Meghan (I don't know her either), with new ID cards for the new car. It contained no acknowledgement of or apology for the previous omission, not even secondhand from Brittany. And I still have not heard from Brittany. I'm trying to find a more competent and customer-service oriented State Farm agent now. If I were you, I would do the same."