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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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megan warren

July 11, 2025

5  out of  5
rating by megan warren
"Carol was amazing and she made my whole day"
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Pierre Ahuncain

July 8, 2025

5  out of  5
rating by Pierre Ahuncain
"Very responsive and easy to do business with."
We responded:
"Thanks for your time to drop us some stars, Pierre!"
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Sharon silver

July 8, 2025

5  out of  5
rating by Sharon silver
"I very much appreciate Brittany's attention to detail and knowledge of the industry. She has brought us significant savings to our policy premiums. Her staff has always been wonderful , today Elizabeth was so helpful with a new vehicle addition to our policy, much appreciated."
We responded:
"Thank you, Sharon! I’m so glad we were able to review and update everything successfully for you."
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Damion Brown

July 7, 2025

5  out of  5
rating by Damion Brown
"They are awesome I think I’m in love with Britney"
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Elizabeth Robertson

July 7, 2025

5  out of  5
rating by Elizabeth Robertson
"Spoke with Samantha Chavez from Brittany’s office to review our current policies. She was extremely professional and courteous- she provided good suggestions and options to reduce some riders on our auto policy, and some to add to our home policy. Very happy with the results."
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Scott Sowry

July 4, 2025

5  out of  5
rating by Scott Sowry
"Leah provided exceptional service! We are grateful for her focus, professionalism and courtesy. Thank you again!"
We responded:
"Thank you for sharing, Scott. We're so grateful Leah could help you, too. "
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Daniel Indelicato

July 3, 2025

5  out of  5
rating by Daniel Indelicato
"Very helpful crew. I've been a customer of Brittany Keyes for many years."
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Lauren Beal

July 3, 2025

5  out of  5
rating by Lauren Beal
"Leah gave me her full attention with great a customized focus on my current needs. She is extremely knowledgeable and personable. I feel I am in good hands."
We responded:
"We appreciate you Lauren! Thank you for choosing State Farm to help with your insurance needs. We look forward to working with you for years to come! "
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Sasha Petrova

July 2, 2025

5  out of  5
rating by Sasha Petrova
"Honestly, Brittany Keyes State Farm is the only agency that I have dealt with that actually answers their phones and I love that, so thank you for being on top of it yall!!! -Alexandra Chase"
We responded:
"Thank you for sharing, Alex! We're grateful to be helping your family protect what matters most, so, we have to answer the phones. :)"
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Family Lin

July 2, 2025

5  out of  5
rating by Family Lin
"Spoke to Megan about my life insurance options and she was very helpful she brought up a lot of valid thought provoking statements"
We responded:
"So glad to hear you had a great conversation with Meghan! Our job is make sure you have a good plan on your worst day. Life Insurance can pay off your home and car debt so your family doesn't have to."
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Mike Bower

June 26, 2025

5  out of  5
rating by Mike Bower
"Alway so easy to work with everyone in the office. They do a great job making sure we have the right coverages, tailored to our needs. Glad we chose them when we moved a few years ago"
We responded:
"It's great to have you in the Keyes Insurance Group family, Mike. Thank you for sharing!"
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Chateau De Louis

June 22, 2025

5  out of  5
rating by Chateau De Louis
"Karol understood and was aware of and very responsive to what my concerns were and what was needed. If only everyone could be like her this world would be a better place!"
We responded:
"It's so great to hear that our team has been so helpful. We're grateful to have Karol here to support you, too!"
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Timothy Carmody

June 20, 2025

5  out of  5
rating by Timothy Carmody
"Our Zoom session with account manager Leah Nancarrow was very helpful. We were able to review and update our State Farm Insurance policies with ease. The account manager interacted with us with considerable respect and provided ample opportunity for us to ask questions and identify ways to improve our insurance coverage."
We responded:
"That's great to hear, Timothy! We pride ourselves on educating our customers on their policy options based on your individual risks and needs."
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jill hairybyday

June 19, 2025

5  out of  5
rating by jill hairybyday
"Leah was friendly, professional, helpful, patient and has a wonderful sense of humor. She was easy to work with and explained and suggested things to consider in our inclusive insurance package. She has a nice non-pushy way in working with people. Thank you."
We responded:
"Thank you for sharing, Jill. Leah has been an assessment with helping our families secure a protection plan that's right for them, when ready."
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David Snyder

June 19, 2025

5  out of  5
rating by David Snyder
"Very positive meeting with Meghan just now. She was very professional, excellent communicator, explored various options. Also repeated her action items at the end, very helpful."
We responded:
"We're grateful you had the opportunity to work with Meghan and how helpful she was. Let us know how else we can help!"
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Steven Woo

June 10, 2025

5  out of  5
rating by Steven Woo
"Great customer service and very comprehensive!!"
We responded:
"Thank you for taking the time to review all of your father's policies since his recent passing. Let us know how else we can help!"
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Betsy Guthrie

June 6, 2025

5  out of  5
rating by Betsy Guthrie
"We have had State Farm insurance on our home and car for over 30 years. Brittany took over the office several years ago and the transition was seamless. Same great service with a very friendly day and caring and competent staff. Brittany and her staff will take very good care of you!"
We responded:
"Thank you for sharing, Betsy! Fortunately, our Account Manager, Karol, was able to connect with you. Let us know how else we can help!"
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Carmen M. (Carmen)

June 5, 2025

5  out of  5
rating by Carmen M. (Carmen)
"Brittany is pleasant, resourceful, clear and professional at communicating, and is overall a pleasure to work with. Thank you!"
We responded:
"Thank you for sharing! Fortunately, our Service Manager, Meghan, was able to help with your family's Auto Insurance options. "
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Jeff Bellsey

June 1, 2025

5  out of  5
rating by Jeff Bellsey
"Brittany is the bomb. She reached out, and over the course of several hour-long conversations, helped me understand the ins and outs of my home and auto policies. I had no idea how little I understood! She didn't push me or oversell me. She was just incredibly helpful in showing me exactly how much insurance I needed, and backed off easily when I refused certain coverages. Again, she called me, unsolicited. This was within a few months of taking over my policy from a retired agent, who had literally never initiated contact. I'm very relieved to have Brittany on my side!"
We responded:
"We strive to be "the bomb"! :) We're grateful to be on your team to make sure your family is properly protected. "
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Renee Chernus

May 27, 2025

5  out of  5
rating by Renee Chernus
"She was very knowledgable and informative."
We responded:
"Thank you, Roy! I'm glad taking the time to review all of your coverages and risks with you, both, was so helpful, since your previous agent retired."
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Roy Chernus

May 23, 2025

5  out of  5
rating by Roy Chernus
"Excellent service!"
We responded:
"Thank you, Roy! It was a pleasure to review all of your coverages and risks with you, both, after your previous agent retired. "
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Alice He

May 19, 2025

5  out of  5
rating by Alice He
"Ms. Meghan Lingar in the State Farm Insurance agent Brittany Keyes office was patient, professional and efficient to create a policy for an added insured item today. Her work ethics are very much appreciated."
We responded:
"Thank you for sharing, Alice. As our Service Manager, Meghan, is a huge help to many of our policyholders."
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Scott Meltzer

May 18, 2025

5  out of  5
rating by Scott Meltzer
"Brittany Keyes is very well informed regarding insurance. Brittany was able to convey to me the need for umbrella coverage to protect assets in the event of a large settlement. That's a good neighbor!"
We responded:
"It was great getting to review your insurance coverages and risks with you, Scott. We always appreciate the opportunity to educate others on good, better and best protection options."
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Brian Cochran

May 16, 2025

5  out of  5
rating by Brian Cochran
"Brittany and her team are a pleasure to work with. Very helpful and answered all of my questions. Highly recommended!"
We responded:
"Thank you, Brian! We truly appreciate your feedback."
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Toni Tierney

May 15, 2025

1  out of  5
rating by Toni Tierney
"I have been misquoted 2 years in a row with my premium around my mileage discount. I have had to call and understand the confusion to many times to mention. I am so disappointed With this team. I had been with Tim long before Britney. Unfortunately i didnt hear britney take accountability for these communication issues only excuses."
We responded:
"Per our conversation and my extensive email to you today, I do apologize for the confusion with your mileage appeal requests. We truly appreciate your business and your patience."